Adult yuonior secret
Had swim up Suite It was amazing Service was great Food was awesome both in the buffet and the restaurants ,pools were excellent especially the one by our room 9 quiet big and lots of sunshine) Service staff was always very pleasant and helpful Located 15 miles from Cancun, this adults-only resort features 8 pools and a full-service spa.All spacious suites include a sitting area with a flat-screen satellite TV.
Cleanliness 5* - people cleaning and maintaining gardens.
Friendliness 5* - staff always smiling and greeting you day and night.
This property has agreed to be part of our Preferred Property Program, which groups together properties that stand out because of their excellent service and quality/price ratio with competitive prices.
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David and Alex at the pool were extremely attentive. It has one of the best beaches of the area, the property is very clean, the food is amazing and the staff make feel at home.
Our concierge Paulina was very helpful and friendly, she really was a wealth of information. Fabulous hotel, couldn't have asked for more on our honeymoon!! They literally say to you when you come back from visiting other places with a "Welcome home"!!
Bars 5* - Top shelf brands with good service and no attempt to skip on serving like some AI's we have stayed at in the past. We had a great experience with everyone we interacted with I hurt myself at the airport and the staff at Secrets was so accommodating and reacted quickly to assist me.
They sent medical staff to my room and I felt that I was in good hands. Our stay was wonderful and I would consider going back again in the future.
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We would highly recommend staying at this spectacular resort!